When designing a usability evaluation, choices must be
made regarding methods and techniques for data collection
and analysis. Mobile guides raise new concerns and
challenges to established usability evaluation approaches.
Not only are they typically closely related to objects and
activities in the user’s immediate surroundings, they are
often used while the user is ambulating. This paper presents
results from an extensive, multi-method evaluation of a
mobile guide designed to support the use of public transport
in Melbourne, Australia. In evaluating the guide, we
applied four different techniques; field-evaluation,
laboratory evaluation, heuristic walkthrough and rapid
reflection. This paper describes these four approaches and
their respective outcomes, and discusses their relative
strengths and weaknesses for evaluating the usability of
mobile guides.
%0 Journal Article
%1 Kjeldskov2005
%A Kjeldskov, Jesper
%A Graham, Connor
%A Pedell, Sonja
%A Vetere, Frank
%A Howard, Steve
%A Balbo, Sandrine
%A Davies, Jessica
%D 2005
%I Citeseer
%J Behaviour and Information Technology
%K evaluation locationbased mobile mobiledevices public publictransport transport
%N 1
%P 51--66
%T Evaluating the usability of a mobile guide: The influence of location, participants and resources
%U http://disweb.dis.unimelb.edu.au/staff/showard/papers/BIT2005.pdf
%V 24
%X When designing a usability evaluation, choices must be
made regarding methods and techniques for data collection
and analysis. Mobile guides raise new concerns and
challenges to established usability evaluation approaches.
Not only are they typically closely related to objects and
activities in the user’s immediate surroundings, they are
often used while the user is ambulating. This paper presents
results from an extensive, multi-method evaluation of a
mobile guide designed to support the use of public transport
in Melbourne, Australia. In evaluating the guide, we
applied four different techniques; field-evaluation,
laboratory evaluation, heuristic walkthrough and rapid
reflection. This paper describes these four approaches and
their respective outcomes, and discusses their relative
strengths and weaknesses for evaluating the usability of
mobile guides.
@article{Kjeldskov2005,
abstract = {When designing a usability evaluation, choices must be
made regarding methods and techniques for data collection
and analysis. Mobile guides raise new concerns and
challenges to established usability evaluation approaches.
Not only are they typically closely related to objects and
activities in the user’s immediate surroundings, they are
often used while the user is ambulating. This paper presents
results from an extensive, multi-method evaluation of a
mobile guide designed to support the use of public transport
in Melbourne, Australia. In evaluating the guide, we
applied four different techniques; field-evaluation,
laboratory evaluation, heuristic walkthrough and rapid
reflection. This paper describes these four approaches and
their respective outcomes, and discusses their relative
strengths and weaknesses for evaluating the usability of
mobile guides.},
added-at = {2011-03-14T14:56:27.000+0100},
author = {Kjeldskov, Jesper and Graham, Connor and Pedell, Sonja and Vetere, Frank and Howard, Steve and Balbo, Sandrine and Davies, Jessica},
biburl = {https://www.bibsonomy.org/bibtex/26888bdd888ac4705a42dce355cfb9d36/enitsirhc},
interhash = {2ee8ee7a33d8d51e2ac066cda9518a87},
intrahash = {6888bdd888ac4705a42dce355cfb9d36},
journal = {Behaviour and Information Technology},
keywords = {evaluation locationbased mobile mobiledevices public publictransport transport},
number = 1,
pages = {51--66},
publisher = {Citeseer},
timestamp = {2011-03-14T14:57:05.000+0100},
title = {Evaluating the usability of a mobile guide: The influence of location, participants and resources},
url = {http://disweb.dis.unimelb.edu.au/staff/showard/papers/BIT2005.pdf},
volume = 24,
year = 2005
}