%0 Journal Article %1 Pentzold_2023 %A Pentzold, Christian %A Bischof, Andreas %D 2023 %I SAGE Publications %J Convergence: The International Journal of Research into New Media Technologies %K crc1410 ö %P 135485652311745 %R 10.1177/13548565231174588 %T Achieving agency within imperfect automation: Working customers and self-service technologies %U https://doi.org/10.1177%2F13548565231174588

@article{Pentzold_2023, added-at = {2023-07-01T17:27:18.000+0200}, author = {Pentzold, Christian and Bischof, Andreas}, biburl = {https://www.bibsonomy.org/bibtex/2b16e5a2172fdf74c73adc70aa3b2a09d/hybridsocieties}, doi = {10.1177/13548565231174588}, interhash = {a080db1f7e939e9301662793d2ad39e2}, intrahash = {b16e5a2172fdf74c73adc70aa3b2a09d}, journal = {Convergence: The International Journal of Research into New Media Technologies}, keywords = {crc1410 ö}, month = may, pages = 135485652311745, publisher = {{SAGE} Publications}, timestamp = {2023-07-01T17:27:18.000+0200}, title = {Achieving agency within imperfect automation: Working customers and self-service technologies}, url = {https://doi.org/10.1177%2F13548565231174588}, year = 2023 }