%0 Journal Article %1 erer4 %A Ho, Shu-Hsun %A Ko, Ying-Yin %D 2008 %J Internet Resesarch %K eBusiness %N 4 %T Effects of self-service technology on customer value and customer readiness: The case of Internet banking %V 18

@article{erer4, added-at = {2008-10-10T10:34:12.000+0200}, author = {Ho, Shu-Hsun and Ko, Ying-Yin}, biburl = {https://www.bibsonomy.org/bibtex/27ef7601d9f121eb46146df369b3d24b0/crisox}, interhash = {7b1d42c071b8bd6e232ff59627d6012f}, intrahash = {7ef7601d9f121eb46146df369b3d24b0}, journal = {Internet Resesarch}, keywords = {eBusiness}, number = 4, timestamp = {2010-07-20T12:57:09.000+0200}, title = {Effects of self-service technology on customer value and customer readiness: The case of Internet banking}, volume = 18, year = 2008 }