Abstract
Ease of use and usefulness are believed to be fundamental in determining the acceptance and use of various, corporate ITs.
These beliefs, however, may not explain the user's behavior toward newly emerging ITs, such as the World-Wide-Web
(WWW).
In this study, we introduce playfulness as a new factor that re¯ects the user's intrinsic belief in WWWacceptance. Using it
as an intrinsic motivation factor, we extend and empirically validate the Technology Acceptance Model (TAM) for the WWW
context. # 2001 Elsevier Science B.V. All rights reserved.
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