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Voice Your Opinion! Young Voters' Usage and Perceptions of a Text-Based, Voice-Based and Text-Voice Combined Conversational Agent Voting Advice Application (CAVAA)., , и . CONVERSATIONS, том 13815 из Lecture Notes in Computer Science, стр. 34-49. Springer, (2022)Too Informal? How a Chatbot's Communication Style Affects Brand Attitude and Quality of Interaction., , и . CONVERSATIONS, том 12604 из Lecture Notes in Computer Science, стр. 16-31. Springer, (2020)Signaling sarcasm: From hyperbole to hashtag., , , и . Inf. Process. Manag., 51 (4): 500-509 (2015)The perfect solution for detecting sarcasm in tweets #not., , и . WASSA@NAACL-HLT, стр. 29-37. The Association for Computer Linguistics, (2013)978-1-937284-47-3.A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots., , и . CONVERSATIONS, том 13815 из Lecture Notes in Computer Science, стр. 118-133. Springer, (2022)Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice., и . CONVERSATIONS, том 11970 из Lecture Notes in Computer Science, стр. 51-64. Springer, (2019)Conversational Agent Voting Advice Applications: A Comparison Between a Structured, Semi-structured, and Non-structured Chatbot Design for Communicating with Voters About Political Issues., , и . CONVERSATIONS, том 13171 из Lecture Notes in Computer Science, стр. 160-175. Springer, (2021)Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot Conversations., , , и . CONVERSATIONS, том 14524 из Lecture Notes in Computer Science, стр. 23-41. Springer, (2023)