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Towards Personalization by Information Savviness to Improve User Experience in Customer Service Chatbot Conversations.

, , , , , , , and . VISIGRAPP (2: HUCAPP), page 36-47. SCITEPRESS, (2022)

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A Joint Model of Entity Linking and Predicate Recognition for Knowledge Base Question Answering., , , , , , and . CCKS Tasks, volume 2242 of CEUR Workshop Proceedings, page 95-100. CEUR-WS.org, (2018)Adaptive Learning of Local Semantic and Global Structure Representations for Text Classification., , , , , , , and . COLING, page 2033-2043. Association for Computational Linguistics, (2018)A Learning-Exploring Method to Generate Diverse Paraphrases with Multi-Objective Deep Reinforcement Learning., , , , , , , and . COLING, page 2310-2321. International Committee on Computational Linguistics, (2020)Discovery of Dependency Tree Patterns for Relation Extraction., , and . PACLIC, page 851-858. City University of Hong Kong Press, (2009)A Hybrid Model for Sense Guessing of Chinese Unknown Words., , and . PACLIC, page 464-473. City University of Hong Kong Press, (2009)Modeling Human Intelligence in Customer-Agent Conversation Using Fine-Grained Dialogue Acts., , , , , , , and . NLPCC (2), volume 11839 of Lecture Notes in Computer Science, page 596-606. Springer, (2019)SELC: a self-supervised model for sentiment classification., , , and . CIKM, page 929-936. ACM, (2009)Syntactically-Informed Unsupervised Paraphrasing with Non-Parallel Data., , , , , , , and . EMNLP (1), page 2594-2604. Association for Computational Linguistics, (2021)SESS: A Self-Supervised and Syntax-Based Method for Sentiment Classification., , , and . PACLIC, page 596-605. City University of Hong Kong Press, (2009)MIDS: End-to-End Personalized Response Generation in Untrimmed Multi-Role Dialogue*., , , , , and . IJCNN, page 1-8. IEEE, (2019)