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Ontology-Based Customer Complaint Management.

, , and . OTM Workshops, volume 2889 of Lecture Notes in Computer Science, page 594-606. Springer, (2003)

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Competency Model in a Semantic Context: Meaningful Competencies (Position Paper)., , and . OTM Workshops (2), volume 4278 of Lecture Notes in Computer Science, page 1100-1106. Springer, (2006)Ontology-Based Customer Complaint Management., , and . OTM Workshops, volume 2889 of Lecture Notes in Computer Science, page 594-606. Springer, (2003)Ontology Guided Data Integration for Computational Prioritization of Disease Genes., , , , , and . OTM Workshops (1), volume 4277 of Lecture Notes in Computer Science, page 689-698. Springer, (2006)