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Architecture for Customer Relationship Management Approaches in Financial Services.

, , , and . HICSS, IEEE Computer Society, (2005)

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Exploring the Shadows: IT Governance Approaches to User-Driven Innovation., , , and . ECIS, page 222. (2012)Developing a Maturity Model for Product-Service Systems in Manufacturing Enterprises., , , , and . PACIS, page 144. (2013)Fit for Continuous Integration: How Organizations Assimilate an Agile Practice., , and . AMCIS, Association for Information Systems, (2014)Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry., , , , and . AMCIS, Association for Information Systems, (2013)The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing., , , and . AMCIS, Association for Information Systems, (2013)The Generative Capacity of Digital Artifacts: A Mapping of the Field., , and . PACIS, page 231. (2015)Industrielle Dienstleistungen 4.0, , and . essentials Springer Vieweg, Wiesbaden, (2016)A product-based information management approach., and . ECIS, page 2251-2263. (2003)A methodology for classifying intelligent software agents., , and . ECIS, page 304-316. Euro-Arab Management School, (1998)The Role of Information Technology in Reengineering Procurement Processes., and . ECIS, page 213-228. (1996)