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Process Mining Based on Clustering: A Quest for Precision, , , , , , and . Business Process Management Workshops, (2008)Workflow Management: Models, Methods, and Systems, and . MIT Press, (2002)Service Mining: Using Process Mining to Discover, Check, and Improve Service Behavior. IEEE Transactions on Services Computing, 99 (PrePrints): 1 (2012)Workflow Mining: Discovering Process Models from Event Logs, , and . IEEE Trans. on Knowl. and Data Eng., 16 (9): 1128–1142 (2004)Inheritance of behavior, and . Journal of Logic and Algebraic Programming, 47 (2): 47--145 (2001)EMailAnalyzer: An E-Mail Mining Plug-in for the ProM Framework, and . BPM Center Report BPM-07-16, BPMCenter.org, (2007)Soft Reliability: an interdisciplinary approach with a user--system focus, , , , , , , , , and . Quality and reliability engineering international, 25 (1): 3--20 (2009)Evaluation of the BPEL4People and WS-HumanTask Extensions to WS-BPEL 2.0 using the Workflow Resource Patterns, and . BPM Center Report, volume BPM-07-11. Department of Technology Management, Eindhoven University of Technology GPO Box 513, NL5600 MB Eindhoven, The Netherlands, (November 2007)A Pattern-based Analysis of Clinical Computer-interpretable Guideline Modeling Languages, , and . Journal of the American Medical Informatics Association, 14 (6): 781 - 787 (2007)Process Mining: Discovery, Conformance and Enhancement of Business Processes. Springer, (2011)