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Customer Complaints Response Priority Recommendation Engine: A HYBRID NLP Model.

A. Marshan, N. Joshi, A. Ioannou, и K. Spanaki. AMCIS, Association for Information Systems, (2023)

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Konstantina Tzavella

Konstantina Tiantsi

Konstantina Papagiannaki

Konstantina Tzamouranis

Konstantina Marinoglou

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