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Understanding organisational changes in the post-adoption of CRM implementation: A socio-technical perspective., , and . CONF-IRM, page 5. (2015)Information Transparency and Citizens' Continuous Use Intention of e-Government Services., , , and . CONF-IRM, page 4. (2014)Payment Instrument Characteristics: A Repertory Grid Analysis., , , and . AMCIS, Association for Information Systems, (2015)Information Systems Maintenance: A key driver of Business Process Innovation., , and . AMCIS, page 219. Association for Information Systems, (2010)Online Consumer Trust: A Multi-Dimensional Model., and . J. Electron. Commer. Organ., 2 (3): 40-58 (2004)Using Narrative Inquiry in a Study of Information Systems Professionals., and . HICSS, page 253. IEEE Computer Society, (2003)The Effect of Normative Social Influence and Cultural Diversity on Group Interactions., , and . HICSS, IEEE Computer Society, (2006)Design Preferences of U.S. and Chinese Virtual Communities: An Exploratory Study., , and . ACIS, (2004)The Impact of Normative Social Influence on Group Homogeneity in Media Preferences and Group Meeting Outcomes., , , and . ECIS, page 766-777. (2008)Sustaining the Momentum: Archival Analysis of Enterprise Resource Planning Systems (2006-2012)., , and . Commun. Assoc. Inf. Syst., (2014)