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The design of a JADE-based autonomous workflow management system for collaborative SoC design., , , and . Expert Syst. Appl., 36 (2): 2659-2669 (2009)Understanding customers using Facebook Pages: Data mining users feedback using text analysis., , and . CSCWD, page 346-350. IEEE, (2014)A patent quality analysis for innovative technology and product development., , , and . Adv. Eng. Informatics, 26 (1): 26-34 (2012)Computer supported technology function matrix construction for patent data analytics., , , , and . CSCWD, page 457-462. IEEE, (2017)Computer Supported ontology-based patent analysis considering business processes and strategic patent portfolio management., , , , and . CSCWD, page 528-533. IEEE, (2015)Omni-Channel Sales and Smart Logistic Service Framework - As-Is and To-Be Paradigms., , , and . TE, volume 5 of Advances in Transdisciplinary Engineering, page 84-93. IOS Press, (2017)VR-Enabled Chatbot System Supporting Transformer Mass-Customization Services., , , and . TE, volume 12 of Advances in Transdisciplinary Engineering, page 291-300. IOS Press, (2020)Using Web Mining and Perceptual Mapping to Support Customer-Oriented Product Positions Designs., , , and . TE, volume 4 of Advances in Transdisciplinary Engineering, page 533-542. IOS Press, (2016)Using Ontology-Based Patent Informatics to Describe the Intellectual Property Portfolio of an E-Commerce Order Fulfillment Process., , and . CE, volume 2 of Advances in Transdisciplinary Engineering, page 62-70. IOS Press, (2015)Knowledge Discovery of Service Satisfaction Based on Text Analysis of Critical Incident Dialogues and Clustering Methods., , , and . ICEBE, page 265-270. IEEE Computer Society, (2013)