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Kundenzufriedenheit durch Kernkompetenzen, , и . Gabler, Wiesbaden u.a., 2., überarb. Aufl издание, (2003)Who trusts? Personality, trust and knowledge sharing, , и . Management Learning, 37 (4): 523-540 (2006)Die Messung der Kundenzufriedenheit bei internen EDV-Dienstleistungen, и . Das Wirtschaftsstudium - WISU, (2000)Kundenzufriedenheit durch Kernkompetenzen, , и . Hanser, München u.a., (1997)Communitition: The Tension between Competition and Collaboration in Community-Based Design Contests, , , , и . Creativity and Innovation Management, 20 (1): 3--21 (2011)Avatar-based innovation: Consequences of the virtual co-creation experience., , , и . Comput. Hum. Behav., 27 (1): 160-168 (2011)The Impact of Dynamic Two-Sided Platform Pricing on Fairness Perception in the Sharing Economy., , , , , , и . HICSS, стр. 1-10. ScholarSpace / AIS Electronic Library (AISeL), (2018)Avatar-Based Innovation: Consequences of the Virtual Co-Creation Experience., , , и . HICSS, стр. 1-11. IEEE Computer Society, (2010)Consequences of Customer Confusion in Online Hotel Booking., и . ENTER, стр. 306-317. Springer, (2005)Die wichtigsten Managementmethoden - Die Sicht der Unternehmensberater, , , и . Zeitschrift für Controlling und Management, (2004)