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Prozessführung: Beispiele, Erfahrung und Entwicklung, , , , , and . atp edition -- Automatisierungstechnische Praxis, 50 (2): 68--80 (2008)ProBas Process-Oriented Basic Data for Environmental Management Instruments., and . EnviroInfo, page 239-244. Shaker Verlag, Aachen, (2006)Die Ökonomie des eCommerce, and . Metropolis-Verl., Marburg, (2002)Competition in B2C eCommerce: Analytical Issues and Empirical Evidence., and . Electron. Mark., 12 (3): 163-174 (2002)