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The Effect of Perceived Similarity in Dominance on Customer Self-Disclosure to Chatbots in Conversational Commerce.

, , and . ECIS, (2020)

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Toward a Method for Reviewing Software Artifacts from Practice., and . DESRIST, volume 13229 of Lecture Notes in Computer Science, page 337-350. Springer, (2022)The Effect of Learning on the Effective Use of Enterprise Systems., , , and . ICIS, Association for Information Systems, (2016)Designing Conversational Dashboards for Effective Use in Crisis Response., , , and . J. Assoc. Inf. Syst., 24 (6): 7 (2023)The New Dream Team? A Review of Human-AI Collaboration Research From a Human Teamwork Perspective., , and . ICIS, Association for Information Systems, (2023)Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis., , and . Wirtschaftsinformatik, page 1115-1129. University of Siegen, Germany / AISeL, (2019)Can Humanizing Voice Assistants Unleash the Potential of Voice Commerce?, , and . ICIS, Association for Information Systems, (2022)Towards Designing a NLU Model Improvement System for Customer Service Chatbots., , and . Wirtschaftsinformatik, page 96. AISeL, (2023)Match or Mismatch? How Matching Personality and Gender between Voice Assistants and Users Affects Trust in Voice Commerce., and . HICSS, page 1-10. ScholarSpace, (2022)Opposing Effects of Response Time in Human-Chatbot Interaction., , , and . Bus. Inf. Syst. Eng., 64 (6): 773-791 (2022)Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction., , , and . ECIS, page 113. (2018)