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Using a Process Assessment Model to Prepare for an ISO/IEC 20000-1 Certification: ISO/IEC 15504-8 or TIPA for ITIL?

, , , and . EuroSPI, volume 633 of Communications in Computer and Information Science, page 83-93. Springer, (2016)

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Assessing partially outsourced processes - lessons learned from TIPA assessments., , and . Journal of Software: Evolution and Process, 26 (9): 799-807 (2014)Developing International Standards for Very Small Enterprises., , and . Computer, 41 (3): 98-101 (2008)Measuring Readiness for Compliance: A Gap Analysis Tool to Complete the TIPA Process Assessment Framework., , , and . EuroSPI, volume 633 of Communications in Computer and Information Science, page 106-116. Springer, (2016)How to Improve Process Models for Better ISO/IEC 15504 Process Assessment., , and . EuroSPI, volume 99 of Communications in Computer and Information Science, page 130-141. Springer, (2010)Towards a Process Assessment Model for Management System Standards., , , and . SPICE, volume 477 of Communications in Computer and Information Science, page 36-47. Springer, (2014)Towards a Maturity Model for ISO/IEC 20000-1 Based on the TIPA for ITIL Process Capability Assessment Model., , and . SPICE, volume 526 of Communications in Computer and Information Science, page 188-200. Springer, (2015)A Maturity Model for ISO/IEC 20000-1 Based on the TIPA for ITIL Process Capability Assessment Model., , and . EuroSPI, volume 543 of Communications in Computer and Information Science, page 168-179. Springer, (2015)OWPL: A Gradual Approach for Software Process Improvement In SMEs., , and . EUROMICRO-SEAA, page 328-335. IEEE Computer Society, (2006)Using a Process Assessment Model to Prepare for an ISO/IEC 20000-1 Certification: ISO/IEC 15504-8 or TIPA for ITIL?, , , and . EuroSPI, volume 633 of Communications in Computer and Information Science, page 83-93. Springer, (2016)Development of the Project Management SPICE (PMSPICE) Framework., , , and . SPICE, volume 477 of Communications in Computer and Information Science, page 60-71. Springer, (2014)