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Die Serv CASE- Methode im Überblick, and . page 11-26. Physica-Verlag, (2008)Ermittlung von Problemfelder bei der Entwicklung IT-basierter Dienstleistungen, , , and . page 29-40. Physika Verlag, (2008)A Coherent Set of Customer Experience Factors for the Developers of Industrial Product Services, , , , , , and . (2016)Innovation by service prototyping design dimensions and attributes, key design aspects, and toolbox., and . ICE/ITMC, page 571-576. IEEE, (2017)Introduction to a Service Prototyping Tool Box., , and . ICServ, volume 10371 of Lecture Notes in Computer Science, page 135-143. Springer, (2017)Software-Service-Co-Design – Zusammenfassung der Breitenerhebung, , and . page 41-52. Physica-Verlag, (2008)Exploring the Integration of SCRUM Elements into Service Prototyping Processes for Technology & Service Innovation., , , , and . ICE/ITMC, page 1-9. IEEE, (2023)Integrated Development of Software and Service, , , and . VIII, page 85-110. Springer, (2007)Integrated Development of Software and Service, , , and . VIII, page 85-110. Springer, (2007)Integrated Co-Design of Software and Services, and . 18. International Conference on Production Research (ICPR18), (2005)