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A solution for identifying the root cause of problems in IT change management.

, , , , , , , and . Integrated Network Management, page 586-593. IEEE, (2011)

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Business Driven Prioritization of Service Incidents., and . DSOM, volume 3278 of Lecture Notes in Computer Science, page 64-75. Springer, (2004)Building a relatedness graph from Linked Open Data: A case study in the IT domain., , , , , , and . Expert Syst. Appl., (2016)An Approach to Data Fusion for Context Awareness., , , , and . CONTEXT, volume 3554 of Lecture Notes in Computer Science, page 353-367. Springer, (2005)Semantic Web support for the business-to-business e-commerce pre-contractual lifecycle., , and . Comput. Networks, 42 (5): 661-673 (2003)LearnIT: Enhanced Search and Visualization of IT Projects., , and . AIMS, volume 6155 of Lecture Notes in Computer Science, page 114-117. Springer, (2010)Understanding IT Organizations., , , , , , and . ISoLA (1), volume 6415 of Lecture Notes in Computer Science, page 488-501. Springer, (2010)A Software Framework for Automated Negotiation., , and . SELMAS, volume 3390 of Lecture Notes in Computer Science, page 213-235. Springer, (2004)A solution for identifying the root cause of problems in IT change management., , , , , , , and . Integrated Network Management, page 586-593. IEEE, (2011)Improving IT Change Management Processes with Automated Risk Assessment., , , , , , , , , and . DSOM, volume 5841 of Lecture Notes in Computer Science, page 71-84. Springer, (2009)Modeling IT support organizations from transactional logs., , and . NOMS, page 256-263. IEEE, (2010)