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A process model for analyzing and managing flexibility in information systems., and . Eur. J. Inf. Syst., 23 (2): 151-184 (2014)Examining Real Options Exercise Decisions in Information Technology Investments., , , and . J. Assoc. Inf. Syst., 18 (5): 2 (2017)The Formation of Social Influence in Online Recommendation Systems: A Study of User Reviews on Amazon.com., , and . ICIS, Association for Information Systems, (2011)How to retain online customers., , and . Commun. ACM, 47 (6): 64-70 (2004)Predicting Violent Crime with Gang Social Media Postings., , , , and . ICIS, Association for Information Systems, (2019)Detecting Violent Crime with Gang Social Media Postings., , , , and . ICIS, Association for Information Systems, (2020)Information technology and interorganizational learning: An investigation of knowledge exploration and exploitation processes., , , and . Inf. Manag., 52 (8): 998-1011 (2015)The Impact of Fluctuating Financial Markets on the Signaling Effect of E-Commerce Announcements., and . ICIS, page 503-506. Association for Information Systems, (2001)Building Social Capital in Online Communities: a Perspective of Information and System Quality., , and . AMCIS, page 481. Association for Information Systems, (2010)Bridging Gaps in Organizational Knowledge - The Role of IT-Enabled Organizational Learning in Supply Chain Partnerships., , , and . ICIS, page 74. Association for Information Systems, (2009)