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Design for Fault-Tolerance in System ES/9000 Model 900., , , and . FTCS, page 38-47. IEEE Computer Society, (1992)Diagnosing Development Turbulence in Agile Processes.. ISSRE Workshops, page 52-55. IEEE Computer Society, (2017)Targeting Specific Customer Satisfactions Issues with ODC Analysis.. ISSRE Workshops, page 64. IEEE Computer Society, (2012)Software recreate problems estimated to range 10-20 percent: A case study on two operating system products., , , and . ISSRE, page 150-158. IEEE Computer Society, (1993)What Is Software Failure?. IEEE Trans. Reliab., (1996)Orthogonal Defect Classification - A Concept for In-Process Measurements., , , , , , and . IEEE Trans. Software Eng., 18 (11): 943-956 (1992)The Effect of System Workload on Error Latency: An Experimental Study., and . SIGMETRICS, page 69-77. ACM, (1985)Top Five Challenges Facing the Practice of Fault Tolerance.. Hardware and Software Architectures for Fault Tolerance, volume 774 of Lecture Notes in Computer Science, page 3-12. Springer, (1993)Discovering relationships between service and customer satisfaction., and . ICSM, page 192-. IEEE Computer Society, (1995)Measurement of Failure Rate in Widely Distributed Software., , and . FTCS, page 424-433. IEEE Computer Society, (1995)