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Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre.

, , , and . KES (2), volume 6882 of Lecture Notes in Computer Science, page 657-666. Springer, (2011)

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Can Evaluation Patterns Enable End Users to Evaluate the Quality of an e-learning System? An Exploratory Study., , , and . HCI (5), volume 8514 of Lecture Notes in Computer Science, page 185-196. Springer, (2014)Building employer credibility in corporate intranet portals.. ECCE, page 49-54. ACM, (2006)A Cross-Disciplinary UX Evaluation of a CRM System.. I-UxSED, volume 922 of CEUR Workshop Proceedings, page 31-36. CEUR-WS.org, (2012)More Just Measure of Fairness for Sharing Network Resources., , and . CN, volume 608 of Communications in Computer and Information Science, page 52-58. Springer, (2016)Emerging Trends and Novel Approaches in Interaction Design., , and . FedCSIS, volume 11 of Annals of Computer Science and Information Systems, page 1231-1234. (2017)User Preferences in Evaluating Usability of Software Product: A Multicriteria Approach.. BIS, page 182-187. Springer, (1999)Negotiating Quality Models during Software Development.. Software-Ergonomie, volume 49 of Berichte des German Chapter of the ACM, page 369. Teubner, (1997)Language of Benefits as a Novel Tool for Improving Website Personalisation., , and . SIGSAND/PLAIS, volume 333 of Lecture Notes in Business Information Processing, page 86-102. Springer, (2018)Creative sprints: an unplanned broad agile evaluation and redesign process., , and . NordiCHI, page 1125-1130. ACM, (2014)Beyond the User Interface: Towards User-Centred Design of Online Services.. HCI (1), volume 5610 of Lecture Notes in Computer Science, page 706-714. Springer, (2009)