Author of the publication

Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction.

, , , , , , , , and . International Conference on Design Science Research in Information Systems and Technology (DESRIST 2024), Trollhättan, Sweden, (2024)

Please choose a person to relate this publication to

To differ between persons with the same name, the academic degree and the title of an important publication will be displayed. You can also use the button next to the name to display some publications already assigned to the person.

 

Other publications of authors with the same name

Towards designing an AI-based conversational agent for on-the-job training of customer support novices, , , , and . International Conference on Design Science Research (DESRIST), Pretoria, South Africa, (2023)Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction., , , , , , , , and . International Conference on Design Science Research in Information Systems and Technology (DESRIST 2024), Trollhättan, Sweden, (2024)