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A Configuration Complexity Model and Its Application to a Change Management System.

, , and . IEEE Trans. Network and Service Management, 4 (1): 13-27 (2007)

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The Many Faces of Systems Research - and How to Evaluate Them., , , , , and . HotOS, USENIX Association, (2005)Reducing the Cost of IT Operations - Is Automation Always the Answer?, and . HotOS, USENIX Association, (2005)Measuring the Effectiveness of Self-Healing Autonomic Systems., and . ICAC, page 328-329. IEEE Computer Society, (2005)Towards an Understanding of Decision Complexity in IT Configuration., , and . ICAC, page 279-282. IEEE Computer Society, (2006)An approach to benchmarking configuration complexity., and . ACM SIGOPS European Workshop, page 18. ACM, (2004)Experience with Evaluating Human-Assisted Recovery Processes., , , , and . DSN, page 405-410. IEEE Computer Society, (2004)Towards Availability Benchmarks: A Case Study of Software RAID Systems., and . USENIX ATC, General Track, page 263-276. USENIX, (2000)Undo for Operators: Building an Undoable E-mail Store., and . USENIX ATC, General Track, page 1-14. USENIX, (2003)Benchmarking Autonomic Capabilities: Promises and Pitfalls., , , , , , and . ICAC, page 266-267. IEEE Computer Society, (2004)Dependability Benchmarking of Computing Systems - Panel Statement., , , , , and . DSN, page 400. IEEE Computer Society, (2005)