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SUMMIT: A multi-modal agent-based co-simulation of urban public transport with applications in contingency planning.

, , , , , , , , and . Simul. Model. Pract. Theory, (July 2023)

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New history-based delay predictors for service systems., , and . WSC, page 425-436. IEEE, (2016)A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty., , , and . Eur. J. Oper. Res., 293 (3): 966-979 (2021)Learning-Based Prediction of Conditional Wait Time Distributions in Multiskill Call Centers., , and . ICORES (Selected Papers), volume 1623 of Communications in Computer and Information Science, page 83-106. Springer, (2021)Delay Predictors in Multi-skill Call Centers: An Empirical Comparison with Real Data., , and . ICORES, page 100-108. SCITEPRESS, (2020)SUMMIT: A multi-modal agent-based co-simulation of urban public transport with applications in contingency planning., , , , , , , , and . Simul. Model. Pract. Theory, (July 2023)Two-stage chance-constrained staffing with agent recourse for multi-skill call centers., , , and . WSC, page 3189-3200. IEEE, (2016)Waiting time predictors for multi-skill call centers., , and . WSC, page 3073-3084. IEEE/ACM, (2015)Chance-constrained scheduling with recourse for multi-skill call centers with arrival-rate and absenteeism uncertainty., , , and . WSC, page 3156-3157. IEEE/ACM, (2015)Speeding up call center simulation and optimization by Markov chain uniformization., , and . WSC, page 1652-1660. WSC, (2008)