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Disambiguation of "Amorim, Marlene"

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Empirical Analysis of Call Center Load & Service Level for Shift Planning.

, , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 79-91. Springer, (2020)

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Roberto Amorim Almeida

Marlene Kaiser

Marlene Bischoff

Marlene Mauch

Marlene Dahlhausen

 

Other publications of authors with the same name

Service Operations Decisions in Hybrid Organizations: Towards a Research Agenda., and . IESS, volume 247 of Lecture Notes in Business Information Processing, page 277-286. Springer, (2016)Exploring Opportunities to Improve Retail Store Quality Using RSQS., and . IESS, volume 201 of Lecture Notes in Business Information Processing, page 340-350. Springer, (2015)A Framework for Fostering Easier Access to Enriched Textual Information., , , and . SLATE, volume 113 of OASIcs, page 2:1-2:14. Schloss Dagstuhl - Leibniz-Zentrum für Informatik, (2023)First assessment of Graph Machine Learning approaches to Portuguese Named Entity Recognition., , , and . PROPOR, page 563-567. Association for Computational Lingustics, (2024)Technology Transfer and Valuation Methods in Use by University Technology Transfer Offices., , , , and . ICETE (Selected Papers), volume 1795 of Communications in Computer and Information Science, page 51-66. Springer, (2021)Empirical Analysis of Call Center Load & Service Level for Shift Planning., , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 79-91. Springer, (2020)Customer Experience Literature Analysis Based on Bibliometry., , , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 3-20. Springer, (2020)Omni-channel service operations: Building technology-based business networks., , and . SOLI, page 96-101. IEEE, (2017)Quality management practices to direct and control the accomplishment of project objectives in R&D units., , , , and . CENTERIS/ProjMAN/HCist, page 36-43. Elsevier, (2022)Service Robots in the Hospitality Industry: An Exploratory Literature Review., , , , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 174-186. Springer, (2020)