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Optimising IT outsourcing services by managing the balance between standardisation and customisation - a providers' perspective.

, and . Int. J. Bus. Inf. Syst., 37 (1): 78-105 (2021)

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Business Intelligence as a Service - Strategic Tool for Competitiveness., and . CENTERIS (1), volume 219 of Communications in Computer and Information Science, page 106-117. Springer, (2011)Optimising IT outsourcing services by managing the balance between standardisation and customisation - a providers' perspective., and . Int. J. Bus. Inf. Syst., 37 (1): 78-105 (2021)