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Benchmarking IT Benefits: Exploring Outcome- and Process-based Approaches., , и . AMCIS, стр. 778. Association for Information Systems, (2009)Optimal release time: numbers or intuition?, и . WoSQ@ICSE, стр. 57-62. ACM, (2006)From process improvement to people improvement: enabling learning in software development., , , и . Inf. Softw. Technol., 42 (14): 965-971 (2000)Information technology standards and standardization: A global perspective.. Eur. J. Inf. Syst., 9 (3): 205 (2000)Seven ways to get your favoured IT project accepted -- politics in IT evaluation, , и . The Electronic Journal of Information Systems Evaluation, 8 (1): 31--40 (2005)Integrating Goal-Oriented Measurement in Industrial Software Engineering: Industrial Experiences with and Additions to the Goal/Question/Metric Method (GQM)., и . IEEE METRICS, стр. 246-. IEEE Computer Society, (2001)No Improvement without Learning: Prerequisites for Learning the Relations between Process and Product Quality in Practice., , , и . PROFES, том 1840 из Lecture Notes in Computer Science, стр. 36-47. Springer, (2000)Methodologies for information systems investment evaluation at the proposal stage: a comparative review., и . Inf. Softw. Technol., 39 (1): 1-13 (1997)Benefits are from Venus, Costs are from Mars, , и . CITER, WP/010/PSEBPP. University of Groningen Centre for IT Economics Research, (июня 2008)Assessing Feedback Of Measurement Data: Relating Schlumberger Rps Practice To Learning Theory., , и . IEEE METRICS, стр. 152-164. IEEE Computer Society, (1997)