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Kundenbindung im E-Business. Galileo Business Galileo Press, Bonn, 1. Aufl. edition, (2000)Online-Marketingmix. Galileo Business Galileo Press, Bonn, 1. Aufl., 3. Nachdr edition, (2000)Adaptive hypermediale Informationsaufbereitung in betrieblichen Informationssystemen., , and . HIM, volume 20 of Schriften zur Informationswissenschaft, page 319-331. Universitätsverlag Konstanz, (1995)GRIPSS: A Graphical Idea-Processing & Sketching System., and . Interfaces in Industrial Systems for Production Engineering, volume B-10 of IFIP Transactions, page 13-26. North-Holland, (1993)Elektronisches Geld im Internet. O'Reilly essentials O'Reilly, Cambridge u.a., 1. Aufl edition, (1997)Optimierung der Kundenbeziehungen mit CBR-Systemen -- Intelligente Systeme für E-Commerce und Support, and . Addison Wesley Longmann (Business and Computing), Bonn, (1999)Sketching Editor for Engineering Design., and . HCI (2), page 609-614. Elsevier, (1993)0-444-89540-X.Online-Werbung. (2002)