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Business Customer eXperience Alignment Framework: Improving Customer Satisfaction.

, , , и . Bled eConference, стр. 17. University of Maribor Press / Association for Information Systems, (2018)

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Business Customer eXperience Alignment Framework: Improving Customer Satisfaction., , , и . Bled eConference, стр. 17. University of Maribor Press / Association for Information Systems, (2018)