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The changing face of technical communication: new directions for the field in a new millennium.

, , , and . SIGDOC, page 248-260. ACM, (2001)

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Sharing time: engaging students as co-designers in the creation of an online knowledge sharing application., and . SIGDOC, page 121-126. ACM, (2012)Visual documentation of knowledge work: an examination of competing approaches., , and . SIGDOC, page 120-126. ACM, (2007)Advances in understanding knowledge work: an experience report., , and . SIGDOC, page 243-248. ACM, (2008)"Context" from the human perspective: dispositions and practice., , , , , , , , , and 2 other author(s). UbiComp/ISWC Adjunct, page 33-36. ACM, (2017)Genre ecologies: an open-system approach to understanding and constructing documentation., and . ACM J. Comput. Documentation, 24 (3): 169-181 (2000)Do We All Talk Before We Type?: Understanding Collaboration in Wikipedia Language Editions., , and . OpenSym, page 18:1-18:11. ACM, (2018)A content analysis of wikiproject discussions: toward a typology of coordination language used by virtual teams., , , and . CSCW Companion, page 231-234. ACM, (2013)An Interview with Andrew Feenberg. Technical Communication Quarterly, (2007)Researching proposal development: accounting for the complexity of designing persuasive texts., , and . SIGDOC, page 142-148. ACM, (2006)Activity streams: building context to coordinate writing activity in collaborative teams., , and . SIGDOC, page 279-288. ACM, (2012)