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E-Services for Citizens: The Dutch Usage Case., , , и . EGOV, том 4656 из Lecture Notes in Computer Science, стр. 155-166. Springer, (2007)Internet Skills and the Digital Divide, и . New Media & Society, 13 (6): 893--911 (2011)Internet skills and the digital divide, и . (2010)Accepting the Internet-of-Things in our homes: The role of user skills., , и . Telematics Informatics, (2019)Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands., , и . EGOV, том 4084 из Lecture Notes in Computer Science, стр. 269-280. Springer, (2006)Where to Go in the Near Future: Diverging Perspectives on Online Public Service Delivery.. EGOV, том 4656 из Lecture Notes in Computer Science, стр. 143-154. Springer, (2007)First- and second-level digital divides in Cuba: Differences in Internet motivation, access, skills and usage., и . First Monday, (2018)Internet skill-related problems in accessing online health information.. Int. J. Medical Informatics, 81 (1): 61-72 (2012)Civil Servants' Internet Skills: Are They Ready for E-Government?, и . EGOV, том 6228 из Lecture Notes in Computer Science, стр. 132-143. Springer, (2010)Measuring Internet Skills., и . Int. J. Hum. Comput. Interact., 26 (10): 891-916 (2010)