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Enabling Agile BPM with Social Software

, , , , , , , , and . Software Process: Improvement and Practice. Special issue for BPM 2009 workshops (eingereicht und akzeptiert)., (2010)

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Strategien des Wissensmanagement, and . (2007)The Long Tail of Tags in Academia. Workshop Academia 2.0 and beyond at COOP 2008, (2008)Modellgestützte Planung für Dienstleistungsprozesse: Von "wicked problems" zu semi-strukturierten Prozessen, , and . Arbeits- und Dienstleistungsforschung als Innovationstreiber, page 60--69. Fraunhofer Verlag, (2009)Theoretical Foundations of the Socio-Technical Walkthrough, , and . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, Wiesbaden, (2010)Innovationsarbeit im Web 2.0. Sind Sie bereit?, , and . Journal Arbeit, (Sommer 2009)Process models: Neutral ground for collaboration, but power matters, and . Proceedings of the 1st International Workshop on Collaborative Usage and Development of Models and Visualizations, (2011)Empowering Change in Public Employment Services: The EmployID Approach, , , , , , , , , and 17 other author(s). EmployID, (2016)Socio-technical Process Design – the case of coordinated service delivery for elderly people, , and . Proceedings of the XII Conference of the Italian Chapter of AIS, "Reshaping Organizations through Digital and Social Innovation", Springer, (2015)Process Modeling with SeeMe: A Modeling Method for Service Processes., , , and . Implementing International Services, Gabler, (2012)Organizing International Service Management: The Case of M-BETA., , , , , and . Implementing International Services, Gabler, (2012)