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The Paradoxical Role of Humanness in Aggression Toward Conversational Agents.

, , , and . J. Manag. Inf. Syst., 40 (3): 883-913 (2023)

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Conversational Agents in Service Context: Towards a Classification of Human-like Design Expectations., , , , , and . AMCIS, Association for Information Systems, (2023)Under Pressure? - The Effect of Conversational Agents on Task Pressure and Social Relatedness in Digital Labor., , and . ICIS, Association for Information Systems, (2023)The Paradoxical Role of Humanness in Aggression Toward Conversational Agents., , , and . J. Manag. Inf. Syst., 40 (3): 883-913 (2023)New Bots - The Influence of a Conversational Agent's Rookie Personality on Users' Satisfaction., , , and . ICIS, Association for Information Systems, (2023)Who's Bad? - The Influence of Perceived Humanness on Users' Intention to Complain about Conversational Agent Errors to Others., , , and . ICIS, Association for Information Systems, (2023)Follow Me If You Want to Live - Understanding the Influence of Human-Like Design on Users' Perception and Intention to Comply with COVID-19 Education Chatbots., , , and . ICIS, Association for Information Systems, (2022)"F*** You!" - An Investigation of Humanness, Frustration, and Aggression in Conversational Agent Communication., , , , and . ICIS, Association for Information Systems, (2021)Online Pressure Measurement in the Ski Boot to Analyze the Carving Technique., and . SSD, page 1028-1032. IEEE, (2022)"Even the Wisest Machine Makes Errors" - An Experimental Investigation of Human-like Designed and Flawed Conversational Agents., , , , and . ICIS, Association for Information Systems, (2021)Ready for Take-off? - Gestaltung und Wahrnehmung von Reiseimpfberatungschatbots., , , , , and . HMD Prax. Wirtsch., 59 (6): 1626-1639 (2022)