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Disambiguation of "Pieterson, Willem"

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New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery.

, , and . EGOV, volume 10428 of Lecture Notes in Computer Science, page 47-59. Springer, (2017)

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Willem Evermann

Willem Herstel

Willem Tiebel

Willem Reijen

Willem Baan

 

Other publications of authors with the same name

Measure What Matters: A Dual Outcome Service Quality Model for Government Service Delivery., and . EGOV, volume 12219 of Lecture Notes in Computer Science, page 138-150. Springer, (2020)Channel Integration in Governmental Service Delivery: The Effects on Citizen Behavior and Perceptions., and . EGOV, volume 5693 of Lecture Notes in Computer Science, page 222-233. Springer, (2009)Omni-Channel Overtures Defining the Concept and Its Applicability in Public Sector Channel Management., , and . EGOV, volume 13391 of Lecture Notes in Computer Science, page 60-72. Springer, (2022)Government Multichannel Marketing: How to Seduce Citizens to the Web Channels?, and . HICSS, page 1-10. IEEE Computer Society, (2009)Citizen behavior in a multi-channel environment., and . DG.O, volume 289 of ACM International Conference Proceeding Series, page 387-388. Digital Government Research Center, (2008)Multi-channel marketing: an experiment on leading citizens to online public services., and . D.GO, volume 390 of ACM International Conference Proceeding Series, page 104-112. Digital Government Research Center, (2009)How to improve e-government use: An empirical examination of multichannel marketing instruments., and . Inf. Polity, 16 (2): 171-187 (2011)Multi-channel management workshop., , , , and . DG.O, volume 289 of ACM International Conference Proceeding Series, page 458. Digital Government Research Center, (2008)The Opportunities and Barriers of User Profiling in the Public Sector., , and . EGOV, volume 3591 of Lecture Notes in Computer Science, page 269-280. Springer, (2005)E-Services for Citizens: The Dutch Usage Case., , , and . EGOV, volume 4656 of Lecture Notes in Computer Science, page 155-166. Springer, (2007)