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A Hypergraph-based Modeling Approach for Service Systems, , and . INFORMS International Conference on Service Science (ICSS), (2018)Towards a Pattern Language for Smart Personal Assistants, , and . Conference on Pattern Languages of Programs (PLoP), (2018)Gamification of Online Training and its Relation to Engagement and Problem-solving Outcomes, , , and . Academy of Management Annual Meeting (AOM), (2019)Der Ansatz von Mustern zur systematischen Steigerung der Rechtsverträglichkeit und Dienstleistungsqualität bei der Entwicklung soziotechnischer Systeme, , and . Mensch - Technik - Umwelt: Verantwortung für eine sozialverträgliche Zukunft. Festschrift für Alexander Roßnagel zum 70. Geburtstag, Nomos, Baden-Baden, Deutschland, (2020)Ladders for Learning: Is Scaffolding the Key to Teaching Problem Solving in Technology-mediated Learning Contexts?, , and . Academy of Management Learning & Education (AMLE), 19 (4): 439-468 (December 2020)Interne Crowd Work als Baustein einer Empowerment-orientierten Arbeitsorganisation, , , and . Gestaltung vernetzt-flexibler Arbeit - Beiträge aus Theorie und Praxis für die digitale Arbeitswelt, Springer Vieweg, Berlin, (2020)Die Simulationsstudie als Evaluationsmethode - Interdisziplinäre Evaluation eines smarten persönlichen Assistenten, , , , , and . Datenschutz und Datensicherheit (DuD), 44 (9): 589–593 (2020)A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel, , , , , , , , , and 3 other author(s). Communications of the Association for Information Systems, 46 (1): 706-721 (2020)‘‘Openness’’ with and without Information Technology: a framework and a brief history, , , , and . Journal of Information Technology (JIT), 32 (4): 297-305 (2017)Kompetenzvermittlung in teilnehmerstarken Lehrveranstaltungen unter Verwendung von formativem Peer Assessment, and . Neues Handbuch Hochschullehre, (2017)