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Multi-media information services: a laboratory study., , , , and . IEEE Commun. Mag., 26 (6): 27-33 (1988)The Touring Machine System., , , , , , , , , and 11 other author(s). Commun. ACM, 36 (1): 68-77 (1993)How a good software practice thwarts collaboration: the multiple roles of APIs in software development., , , , and . SIGSOFT FSE, page 221-230. ACM, (2004)Identity disclosure and the creation of social capital., and . CHI Extended Abstracts, page 720-721. ACM, (2003)Enhancing distributed corporate meetings with lightweight avatars., , , , and . CHI Extended Abstracts, page 3829-3834. ACM, (2010)An Iterative Bayesian Decision Aid: Toward Improving the User-Aid and User-Organization Interfaces., , , and . IEEE Trans. Syst. Man Cybern., 12 (6): 733-743 (1982)Video Browsing and System Response Time., and . BCS HCI, page 189-198. Cambridge University Press, (1987)Rendezvous: An Architecture for Synchronous Multi-User Applications., , , and . CSCW, page 317-328. ACM, (1990)Weaving a social fabric into existing software., , , , and . AOSD, page 147-158. ACM, (2005)CSCW Overview (Tutorial)., , and . CSCW, page 3. ACM, (1996)