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Understanding User Feedback in Software Ecosystems: A Study on Challenges and Mitigation Strategies., , and . ICSOB, volume 500 of Lecture Notes in Business Information Processing, page 132-147. Springer, (2023)Leveraging User Feedback for Requirements Through Trend and Narrative Analysis.. RE, page 386-390. IEEE, (2023)Unveiling the Life Cycle of User Feedback: Best Practices from Software Practitioners., , , , , and . ICSE, page 54:1-54:13. ACM, (2024)Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations., , and . IEEE Softw., 36 (5): 38-45 (2019)"Software is the easy part of Software Engineering" - Lessons and Experiences from A Large-Scale, Multi-Team Capstone Course., , , and . SEET@ICSE, page 223-234. IEEE, (2023)What Can the Sentiment of a Software Requirements Specification Document Tell Us?, , and . RE Workshops, page 106-107. IEEE, (2019)GDPR Compliance in the Context of Continuous Integration., , , and . CoRR, (2020)Leveraging Diversity in Software Engineering Education through Community Engaged Learning and a Supportive Network., , , and . SEET@ICSE, page 247-258. IEEE, (2023)A Data-Driven Approach for Finding Requirements Relevant Feedback from TikTok and YouTube., , , , , , , and . RE, page 111-122. IEEE, (2023)Narratives: the Unforeseen Influencer of Privacy Concerns., , , , , , and . RE, page 127-139. IEEE, (2022)