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Collaborative help in chronic disease management: supporting individualized problems., и . CSCW, стр. 853-862. ACM, (2012)Memory in the Small: Combining Collective Memory and Task Support for a Scientific Community., и . J. Organ. Comput. Electron. Commer., 9 (2-3): 105-127 (1999)Chat Disentanglement: Data for New Domains and Methods for More Accurate Annotation., , , , , и . ALTA, стр. 112-117. Association for Computational Linguistics, (2023)Such easy-to-use systems!: How organizations shape the design and use of online help systems., и . COOCS, стр. 280-288. ACM, (1995)Progressive scenarios: a rapid method for understanding user interpretations of technology., , , и . GROUP, стр. 31-34. ACM, (2010)Coding Bias in the Use of Behavior Management Technologies: Uncovering Socio-technical Consequences of Data-driven Surveillance in Classrooms., , , и . Conference on Designing Interactive Systems, стр. 508-522. ACM, (2021)The way i talk to you: sentiment expression in an organizational context., , , , и . CHI, стр. 551-554. ACM, (2012)Montage: a platform for physically navigating multiple pages of web content., , , , , , и . CHI Extended Abstracts, стр. 4477-4482. ACM, (2009)The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System., и . CHI, стр. 268-275. ACM, (1996)Privacy in e-commerce: examining user scenarios and privacy preferences., , и . EC, стр. 1-8. ACM, (1999)