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Capability matrix

. Acta Universitatis Lappeenrantaensis Lappeenrannan Teknillinen Yliopisto, Lappeenranta, (2008)

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Key Factors in Developing Omnichannel Customer Experience with Finnish Retailers., , and . HCI (23), volume 9191 of Lecture Notes in Computer Science, page 335-346. Springer, (2015)Capability matrix. Acta Universitatis Lappeenrantaensis Lappeenrannan Teknillinen Yliopisto, Lappeenranta, (2008)Integrating GSS and AHP: Experiences from Benchmarking of Buyer-Supplier Relationships., , and . HICSS, page 38. IEEE Computer Society, (2002)