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A mental model can help with learning to operate a complex device.

, , and . INTERCHI Adjunct Proceedings, page 157-158. ACM, (1993)

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Concurrent editing: the group's interface., , , and . INTERACT, page 835-840. North-Holland, (1990)Analysis of Gestures in Face-to-Face Design Teams Provides Guidance for How to Use Groupware in Design., , and . Symposium on Designing Interactive Systems, page 157-166. ACM, (1995)How to make distance work work., and . Interactions, 21 (2): 28-35 (2014)What Mix of Video and Audio is Useful for Small Groups Doing Remote Real-Time Design Work?, , and . CHI, page 362-368. ACM/Addison-Wesley, (1995)The growth of software skill: a longitudinal look at learning & performance., , , , , and . INTERCHI, page 149-156. ACM, (1993)Daring to Change: Creating a Slower More Sustainable Academic Life., , , , and . CHI Extended Abstracts, ACM, (2018)Collection and analysis of data about group processes in computer supported meetings., , , , , , and . CHI Posters and Short Talks, page 44. ACM, (1992)Being there versus seeing there: trust via video., , , and . CHI Extended Abstracts, page 291-292. ACM, (2001)Effects of four computer-mediated communications channels on trust development., , , , and . CHI, page 135-140. ACM, (2002)Methods in search of methodology - combining HCI and object orientation., , and . CHI, page 145-151. ACM, (1994)