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Management Responses on Third-Party Review Websites: A Focus on Emotions and Service Recovery., и . ENTER, стр. 531-544. Springer, (2017)The Role of Authenticity in Airbnb Experiences., и . ENTER, стр. 781-794. Springer, (2017)"This City Is Absolutely Fun and Trendy" A Destination Brand Personality Analysis in a Web 2.0 Setting., и . ENTER, стр. 321-333. Springer, (2015)Personality Impacts on the Participation in Peer-to-Peer (P2P) Travel Accommodation Services., , и . ENTER, стр. 767-780. Springer, (2017)Managing Competing Values in Sustainable Urban Tourism: A Simulation-Gaming Approach., , , , , , , и . ISAGA, том 11988 из Lecture Notes in Computer Science, стр. 221-234. Springer, (2019)The passionate use of mobiles phones among tourists., и . J. Inf. Technol. Tour., 16 (2): 153-173 (2016)Do DMOs Communicate Their Emotional Brand Values? A Comparison Between Twitter and Facebook., , , , и . ENTER, стр. 159-171. Springer, (2018)How Emotional Do We Get? A Closer Look into the Trip Advisor Dialogue., и . ENTER, стр. 239-252. Springer, (2014)DMOs' Facebook Success Stories: A Retrospective View., и . ENTER, стр. 172-185. Springer, (2018)Which emotional brand values do my followers want to hear about? An investigation of popular European tourist destinations., , , и . J. Inf. Technol. Tour., 21 (1): 63-81 (2019)