This case study provides insights from an early adopter who implemented his own microblogging system. The aim is to explain what use cases in professional contexts can look like and, primarily, to suggest a more precise description of what enterprise microblogging is.
Erschienen in Mensch Computer (2009), Oldenbourg, Pages: 293-302
http://www.mendeley.com/research/adopting-enterprise-20-a-case-study-on-microblogging/
S. Yardi, S. Golder, and M. Brzozowski. CHI '09: Proceedings of the 27th international conference on Human factors in computing systems, page 2071--2080. New York, NY, USA, ACM, (2009)