PD is an approach to design. It actively involves current and future users of a space in the design and decision making process. PD is a dynamic and continuous process. Sometimes designers may revisit a site and start another PD process because the needs of the site's users have changed. Open Road uses PD to design sites and in many of its other projects. We follow the five step participatory design process described below.
In order to sustain their competitive advantage, knowledge-companies need to harness knowledge and to analyse knowledge sharing mechanisms and learning in the whole organisation.