Masters thesis on social software, or more specifically groupblogs, wikis and social bookmarking and how they support knowledge management and communities of practice
J. Bian, Y. Liu, E. Agichtein, and H. Zha. Proceedings of the 4th international workshop on Adversarial information retrieval on the web, page 53--60. New York, NY, USA, ACM, (2008)
A. Kittur, and R. Kraut. CSCW '08: Proceedings of the ACM 2008 conference on Computer supported cooperative work, page 37--46. New York, NY, USA, ACM, (2008)
A. Kittur, B. Suh, B. Pendleton, and E. Chi. CHI '07: Proceedings of the SIGCHI conference on Human factors in computing systems, page 453--462. New York, NY, USA, ACM, (2007)