EDUCAUSE Quarterly Magazine, Volume 32, Number 1, 2009 By Elizabeth J. Aspden and Louise P. Thorpe Learning environment development has been a key part of the Academic Innovation Team’s remit for a number of years at Sheffield Hallam University (see About Us). Beginning with our research into the impact of e-learning on the student experience in 2002 — and recognizing the way e-learning influenced students’ views of physical spaces — we started to look more closely at the ways in which our students and faculty use on-campus spaces, and at ways in which our environments needed to evolve. A recurring theme that emerged was the importance of serendipitous meetings and the ad hoc use of those "in between" times: in between taught sessions, in between focused study, in between study and home.