PIM includes three areas of special importance: task management, personal archiving, and contact management. We explore how and why email is currently used to support these PIM functions, and the problems arising from using email for PIM. We evaluate new
My main research interests are in the design and implementation of collaborative systems (CSCW), computer mediated communication (CMC), personal information management (PIM) and interfaces for information retrieval, in particular for speech data. I am hea