The web site of the British HCI Group offers a service to practitioners, researchers, consumers, students and anyone with an interest in highly usable computing and communications systems.
A. Rose, B. Shneiderman, и C. Plaisant. ACM Proc. of DIS 95, Symposium on Designing Interactive Systems: Processes, Practices, Methods & Techniques, стр. 115-122. (августа 1995)