Strategies of online moderation
This is a space for studying strategies of moderation in groups that conduct some or all of their communications online. The principal content of this wiki is a proposed "pattern language" -- a description of the common patterns of these moderation systems -- for developers to consider when deploying or altering social software.
J. Carroll, G. Chin, M. Rosson, und D. Neale. DIS '00: Proceedings of the conference on Designing interactive systems, Seite 239--251. New York, NY, USA, ACM Press, (2000)