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Leveraging IT project lifecycle data to predict support costs.

, , , , , , , , , и . Integrated Network Management, стр. 249-256. IEEE, (2011)

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Enrico Bartolini

Sara Bartolini

Paoloni Claudio

Claudio Meiss

Claudio Wilmanns

 

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Understanding IT Organizations., , , , , , и . ISoLA (1), том 6415 из Lecture Notes in Computer Science, стр. 488-501. Springer, (2010)An Approach to Data Fusion for Context Awareness., , , , и . CONTEXT, том 3554 из Lecture Notes in Computer Science, стр. 353-367. Springer, (2005)Business Driven Prioritization of Service Incidents., и . DSOM, том 3278 из Lecture Notes in Computer Science, стр. 64-75. Springer, (2004)Building a relatedness graph from Linked Open Data: A case study in the IT domain., , , , , , и . Expert Syst. Appl., (2016)Semantic Web support for the business-to-business e-commerce pre-contractual lifecycle., , и . Comput. Networks, 42 (5): 661-673 (2003)A Software Framework for Automated Negotiation., , и . SELMAS, том 3390 из Lecture Notes in Computer Science, стр. 213-235. Springer, (2004)LearnIT: Enhanced Search and Visualization of IT Projects., , и . AIMS, том 6155 из Lecture Notes in Computer Science, стр. 114-117. Springer, (2010)A solution for identifying the root cause of problems in IT change management., , , , , , , и . Integrated Network Management, стр. 586-593. IEEE, (2011)Improving IT Change Management Processes with Automated Risk Assessment., , , , , , , , , и . DSOM, том 5841 из Lecture Notes in Computer Science, стр. 71-84. Springer, (2009)Business-driven IT management - upping the ante of IT : exploring the linkage between it and business to improve both IT and business results., , и . IEEE Communications Magazine, 46 (10): 148-153 (2008)