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Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service.

, , , , , and . ICSSI, page 170-173. IEEE Computer Society, (2013)

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Understanding the Impact of Artificial Intelligence on Services., , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 202-213. Springer, (2020)The SDCS Method: A New Service Design Method for Companies Undergoing a Servitization Process., and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 245-258. Springer, (2020)Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems., , , , and . Healthcom, page 377-381. IEEE, (2013)Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service., , , , , and . ICSSI, page 170-173. IEEE Computer Society, (2013)Customer Experience Modeling: Designing Interactions for Service Systems., , , and . INTERACT (4), volume 6949 of Lecture Notes in Computer Science, page 136-143. Springer, (2011)An exploratory study on the emergency remote education experience of higher education students and teachers during the COVID-19 pandemic., , , and . Br. J. Educ. Technol., 52 (4): 1357-1376 (2021)Bringing Design Science Research to Service Design., , and . IESS, volume 331 of Lecture Notes in Business Information Processing, page 373-384. Springer, (2018)Bringing service design to the development of health information systems: The case of the Portuguese national electronic health record., , and . Int. J. Medical Informatics, (2019)Ten Years Exploring Service Science: Looking Back to Move Forward., , , , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 334-346. Springer, (2020)Understanding FinTech Ecosystem Evolution Through Service Innovation and Socio-technical System Perspective., , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 187-201. Springer, (2020)